Skip to content

Cart

Your cart is empty

Your data, our responsibility

Privacy Policy

This Privacy Policy describes how www.rbasicsofficial.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “PersonaI Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

-Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

-Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

-Disclosure for a business purpose: Shared with our processors Shopify, Webflow, Google, Meta, and ByteDance.

-Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.



We collect device information using the following technologies:

- “cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “log files” track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

- “web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Order Information

-Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

-Source of collection: Collected from you.

-Disclosure for a business purpose: Shared with our processors Shopify, Webflow, Google, Meta, and ByteDance.

-Personal Information collected:Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

personal data used by payment

Find out how the company of your payment-option uses your data. For example:

- We use Shopify Payments for credit card payments with Visa, Mastercard, Amex, Apple Pay, Google Pay and PayPal – you can read more about how Shopify Payments Inc. uses your Personal Information here https://www.shopify.com/legal/terms-payments-us.


When we talk about “Personal Information” in this Privacy Policy, we are talking about both device information and order information.

minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at info@rbasicsofficial.com.

sharing personal information

We share your Personal Information with service providers to help us enhance our services and fulfill our contracts with you, as described above. Furthermore, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:


- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

- We use Webflow to display our online store. You can read more about how Webflow uses your Personal Information here: https://webflow.com/legal/eu-privacy-policy.

- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

- We use Meta Pixel to help us understand how our customers interact with our ads. You can read more about how Meta Pixel uses your Personal Information here: https://www.facebook.com/privacy/policy/.

- We use TikTok to help us understand how our customers interact with our ads. You can read more about how TikTok uses your Personal Information here: https://www.tiktok.com/legal/page/eea/privacy-policy/en.


Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


You can opt out of targeted advertising by:

- Meta - https://www.facebook.com/settings/?tab=ads 

- Google - https://www.google.com/settings/ads/anonymous 

- TikTok - https://www.tiktok.com/privacy/ads-and-your-data/en

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt out portal at: https://optout.aboutads.info/.

using personal information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

We use the order information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

your rights

You can request information about your data stored by us at any time. To do so, we ask you to send a request for information by email to the address below. Together with the request, proof of identity must be sent to the same address.

If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. You are of course also entitled at any time to revoke your consent to the use or processing of personal data with effect for the future. If you would like to exercise this right, please contact us through the contact information below.

With regard to the deletion of data, it should be noted that we are subject to certain legal obligations which stipulate that certain data must be retained. We must comply with this obligation. If you wish the deletion of data which is subject to the legal obligation to retain, the data will be blocked in our system and only used to fulfill the legal obligation to retain data. After the retention period has expired, your request for deletion will be complied with.

Additionally, if you are a European resident, please note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

data retention

We will keep your data secure and therefore take all reasonable measures to protect your data from loss, access, misuse or alteration. Our employees and contractual partners who have access to your data are contractually bound to secrecy and to comply with the provisions of data protection law. In some cases, it may be necessary for us to pass on your requests to companies affiliated with us. In these cases, your data will also be treated confidentially.

We will maintain your order information for our records unless and until you ask us to delete this information.

gdpr

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/gdpr.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it is their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies please refer to your browser’s help file or such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Sharing Personal Information” section above.

If the user has given consent to the use of cookies on the basis of a notice given by us on the website (“Cookie Banner”), the lawfulness of data processing is based on art. 6 abs. 1 s. 1 lit. A GDPR. If no consent is requested, our legitimate interest (i.e. interest in the analysis, optimization and economic operation of this website and services) within the meaning of art. 6 abs. 1 s. 1 lit. F GDPR is the legal basis for the use of cookies.

do not track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Changes to this Privacy Policy will be published on this page. In this way, you can inform yourself at any time about what data we store, how we collect and use it.

This policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Contact Us

For more information about our Privacy Policy, please reach out.